Sona 11 treats the protection of your personal data as its highest priority. This Privacy Policy explains in detail what information we collect, why we collect it, and how we keep it secure.
Your privacy is something we hold sacred. Sona 11 never sells your personal information to third parties. Read this Privacy Policy to understand exactly how your data is handled.
When you create an account and use our services on Sona 11, we collect certain necessary information. This data is used solely to provide you with a better experience and to ensure the security of the platform.
| Type of Information | Example | Mandatory? |
|---|---|---|
| Identity Details | Name, date of birth, NID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | BKash/Nagad/Rocket number | For Transactions |
| Device Information | IP address, browser, device model | Automatic |
| Usage Data | Login time, betting history | Automatic |
| Location Data | Country & City (approximate) | For Security |
We never collect excessive or unnecessary information — only what is required to deliver our services.
Sona 11 collects user information through various methods. Each method is fully transparent and operates on the basis of your consent.
You can contact us at any time to request details of the information we hold about you. We aim to respond within 72 hours.
Sona 11 uses collected data solely for specific and legitimate purposes. No data is used beyond these stated purposes.
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings.
Sona 11 uses industry-leading security technology to protect your data. Our servers and databases are safeguarded by multiple layers of cybersecurity.
Your data is generally retained for as long as your account remains active. After account closure, certain information may be kept for a defined period as required by law.
In the event of a security breach, we will make every effort to notify affected users within 72 hours.
Sona 11 never sells your data. However, in limited circumstances, certain information may be shared with trusted partners as needed.
All third parties are required to comply with our privacy standards. They are not permitted to use your data for their own purposes.
Sona 11 never sells or shares your information with advertisers or marketing companies. That's our commitment.
Sona 11's website and app use cookies and similar technologies to enhance your browsing experience and analyze platform performance.
You can control or delete cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.
As a Sona 11 user, you have clear rights over your own data — rights we always respect.
To exercise these rights support@sona11.biz-. We'll do our best to respond within 30 business days.
Sona 11 is strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.
Sona 11 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or an in-platform notification.
This Privacy Policy was last updated January 2026- updated.
For any privacy-related questions, complaints, or requests, please get in touch with us. Our dedicated Privacy Team is always here to help.
Our Terms & Conditions and Responsible Gaming Please read the page as well.
How we protect your information on Sona 11
All data transmissions are secured with 256-bit SSL technology, so no one can intercept your information in transit.
Your personal data is never sold or shared with third-party advertisers.
You always have the right to view, correct, or delete your data. Submit a request at any time.
Our specialist team regularly audits our systems, and any vulnerabilities are addressed promptly.
Enable 2FA to add an extra layer of security to your account and make every login safer.
For any privacy concerns, our Bengali-speaking team is available around the clock to assist you.
You've read our Privacy Policy — go ahead and register with confidence to enjoy the best betting experience.